TERMS AND CONDITIONS- please read carefully
FREE Covid-19 CANCELLATION POLICY implemented 16 March - 30 June 2020 *
Due to these uncertain times, we wish to be as flexible as possible to allow potential guests to book with confidence and the guarantee that if the Australian (or your) Government issue any travel restrictions, you will receive a FULL REFUND.
STANDARD CANCELLATION POLICY
In response the the evolving situation, take comfort that we have revised our booking Terms and Conditions for direct bookings as follows.
BOOKING and PAYMENT
To place the booking a credit card number is required. Your booking REQUEST will be reviewed and approved by the owner, at which time a deposit, being the first night's accommodation is due. Your card will be charged the full amount 14 days prior to arrival.
CANCELLATIONS and AMENDMENTS
The deposit/payment is fully refundable should you cancel more than 14 days prior to arrival, minus a $50 booking fee.
Cancellations and amendments are required in writing, preferably via email.
SIZE OF PARTY / MAXIMUM NUMBER OF GUESTS
The maximum number of guests must not exceed 6 people.
UNDER NO CIRCUMSTANCES ARE PARTIES, FUNCTIONS or SOCIAL GATHERINGS PERMITTED IN THE HOUSE.
The number of guests occupying the property for the holiday must not exceed the number specified on the Booking Form. If for any reason there is a change to the number of guests occupying the property, the owner or Booking Agent must be informed immediately. If approval is given for a change in the number of guests, an additional charge will be payable for each extra guest. In the event that this clause is breached, the owners reserve the right to evict all tenants immediately and payment will be forfeited.
BOND/SECURITY AND THE GUESTS RESPONSIBILITY
Guests are expected to look after and take all reasonable care of the property and all the furnishings and equipment included in the property and to observe the “No Smoking Inside” requirement for the duration of the holiday. It is the responsibility of the guests to ensure that all doors and windows are securely locked and that the property is left in a clean and tidy state at the end of the holiday. Any faults, damages or breakages must be reported to the Owner, Booking Agent or a representative of the booking agent as soon as possible.
GUESTS WILL BE LIABLE FOR ANY BREAKAGES OR DAMAGES CAUSED TO THE PROPERTY DURING THE GUEST’S HOLIDAY OCCUPATION AND ALL COSTS OF REPAIR AND REPLACEMENT SHALL BE PAYABLE UPON DEMAND TO THE OWNER OR BOOKING AGENT. IN THE EVENT THAT THE PROPERTY IS NOT LEFT CLEAN AND TIDY THE GUEST WILL BE LIABLE FOR THE COST OF EXCESS CLEANING WHICH WILL BE CHARGED WITHOUT NOTICE TO THE CREDIT CARD PROVIDED AT A RATE OF $40 PER HOUR.
TERMINATION OF BOOKING
The owner and/or booking agent reserves the right to terminate the booking at any time. Unfortunately, as all booking channels do not operate in unison, there is a small chance that a double booking may occur. In the unlikely event, it is at the owner's discretion which booking request will be approved.
DECLARATION & AGREEMENT
I hereby acknowledge that I am the guest named on the Booking Form and that I am over the age of 18 years of age and that all information provided herein is true and correct.
I FURTHER AGREE THAT THE STATED CONDITIONS WILL APPLY TO THIS BOOKING IN ACCORDANCE WITH THE BOOKING CONDITIONS AND I AGREE TO BE HELD RESPONSIBLE FOR ANY AND ALL CHARGES DUE AND PAYABLE ON THIS BOOKING AND ANY DAMAGES THAT MAY OCCUR OR EXCESS CLEANING AS REQUIRED WILL BE CHARGED TO MY CREDIT CARD.
I therefore agree to supply my credit card details as bond/security and in doing so acknowledge I have read, understood and accepted the above booking conditions.